Privacy policy

Privacy Policy

This Privacy Policy explains how Qinzzi Comfort collects, uses, and protects customer information when using our website or placing an order.

Information we collect:
When you place an order or contact us, we may collect your name, email address, shipping address, billing information, phone number, order details, and payment-related information.

How we use your information:
We use customer information to:

• process and deliver orders;

• send order confirmations and shipping updates;

• provide customer support;

• prevent fraud and protect our store;

• improve our website and shopping experience;

• comply with legal and tax obligations.

Payments:
Payment information is processed securely through Shopify and payment providers. We do not directly store full card details.

Cookies and analytics:
Our website may use cookies and similar technologies to improve the shopping experience, remember preferences, analyze website traffic, and support marketing or advertising features.

Sharing information:
We may share necessary customer information with service providers such as Shopify, payment providers, shipping providers, and email services. We do not sell customer personal information.

Data retention:
We keep order and customer information only as long as necessary for order processing, customer support, legal, tax, and business purposes.

Customer rights:
Depending on your location, you may have the right to access, correct, delete, or request information about your personal data.

Security:
We take reasonable steps to protect customer information, but no online service can guarantee complete security.

Contact:
If you have any questions about this Privacy Policy or your personal information, please contact us at support@qinzzicomfort.com