Frequently asked questions
How long does delivery take?
Delivery usually takes 10–20 business days after processing.
Is shipping free?
Yes, we offer free shipping to Poland and selected European countries.
What is the pillow made of?
ErgoPillow uses a flexible TPE honeycomb structure designed for breathable support and comfort.
Is this pillow suitable for side sleepers?
Yes, ErgoPillow is suitable for side and back sleepers.
Does the pillow have a smell?
A slight new-product smell may appear after unpacking. We recommend airing the pillow for 24–48 hours before use.
How do I clean it?
The TPE pillow core can be gently rinsed with water and air-dried. Do not machine wash or tumble dry the TPE core.
Can I return it?
You may request a return within 14 days after receiving your order. For hygiene reasons, used pillows cannot be returned unless the item is defective, damaged, or incorrect.